Telstra is famous for providing Australia’s most expansive regional telecommunications coverage, as well as being infamous for providing us access to some of the more frustrating overseas call centres. Behind the scenes however, a different tale is being written.

In 2011, Telstra did something drastic that affected the future of their global operations: they became a signatory to the UN Global Compact (UNGC). We might ask about the reasons for making this commitment as there was certainly no legal or financial obligation to do so. It seems more likely that there was a tipping point at an executive level, underscoring a desire to create a more sustainable way of doing business. Continue reading Dial T for Telstra →

Corporate Social Responsibility is a very fluid term that conjures up so many different images, and it seems hard to confine it within the constraints of a simple definition. Continue reading Defining the importance of CSR →